Paying with Insurance
Can I get reimbursed for services?
We are not in-network with any insurance companies. However, Risso Counseling, Inc. staff will provide you with a superbill (an insurance-specific receipt) at the end of every month upon request. Some insurance companies partially reimburse you for the session fee you pay to us. Every insurance company has a different process, so it's important to check with your provider to see what this looks like.
How can I find this out?
Call the number on the back of your insurance card for the Benefits Department and write down every answer you receive. Ask for explanations of anything you don't understand, and you're welcome to request speaking with a supervisor if you're not happy with the answers you are getting. Write down the information they provide, as you'll need careful records later if the company fails to follow through with what they've told you.
The following handout you can download and print that contains questions to ask your insurance company.
You may want to consider an app such as Reimbursify to help track your
out-of-network receipts. We’ve heard great reviews from our clients who have used it. You can find more information on it right here.